Back to article
3332
Headset will not turn off using the control module power switch
If you are unable to power off your headset by pressing the power button or toggle switch on the headset control module, try the following:
Press and briefly hold the Power button to power off your headset.
To power off your headset, press and hold the Power button the headset control module. It can take up to six seconds for your headset to power off. Avoid pressing the button more than once, which could cause the headset to power on again or power off more slowly.
The Down Cable may need service.
If the steps provided do not resolve your issue, the Down Cable may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
Was this article helpful?
Thank you for your feedback!