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Headset down cable is damaged
If the cable attached to your headset shows wear, is cracked, cut, torn, frayed or otherwise broken, view the following:
The Down Cable may need service.
If the steps provided do not resolve your issue, the Down Cable may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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