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Product not working after exposure to water
If your product is not functioning properly after getting wet, view the following:
Remove as much water as possible by tapping the Frames
Aim the ports on the back of the Frame arms downward, and tap the Frames to have any remaining water drip out of the arm. There is also a port on the top of the frames. Turn them upside down and tap the Frames again. Once all the water has dripped out of the Frames, try them again.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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